Use the tour to settle the details you can see
A home can feel right the moment you walk into the kitchen. Before leaving, take a second pass through the features that helped you decide: the island, shower, cabinets, appliances and entrance. Ask which of those details belong to the exact home being discussed.
For shoppers visiting MHC Von Ormy from south San Antonio and nearby communities, this is a useful way to make an in-person visit count. Your goal is to leave knowing what you toured, what you would receive and which questions still need an answer.
First, identify the home you would actually buy
Ask whether the conversation is about purchasing the displayed home or another home with the same model name. Have the salesperson write down the manufacturer, complete model identifier and the unit or proposed configuration being discussed.
Label your tour notes with that information. If you take photographs with permission, photograph the model identification first so the kitchen and bathroom pictures stay attached to the right home. Ask for a dated feature list for the proposed purchase; use your photos to point out questions rather than treating them as the final specification.
Walk room by room and ask what is included
Start with the features that would change your decision if they were different. Point to each one and ask whether it is included in the proposed home, available as an option, display-only or still unconfirmed. Write the answer beside the feature.
Use a short list during the walk-through:
- Kitchen: the specific appliances, island arrangement, cabinet finish and countertop shown.
- Bathrooms: the shower or tub configuration, fixtures and storage that matter to you.
- Laundry: the equipment included, if any, and the intended arrangement for your own machines.
- Living spaces: flooring, built-in features and any furniture or decorative items you are asking about.
- Exterior: doors, exterior finish and any steps, porch or other entrance features shown.
Step outside and separate the home from the property work
At the entrance, describe how you expect to use the home on your property. Where would you park and carry groceries inside? Which door would you use most? Is a porch or different entrance part of your plan? Ask the team to record those preferences for the property review.
HUD identifies site access, local permits, soil and foundation conditions, anchoring and utility connections as installation considerations. It also advises that installation services be listed separately in the contract. Use those categories to ask what work the proposed agreement covers and what remains to be determined.
Request a written explanation of the work, the responsible party and any exclusions. Ask separately about delivery, installation, site preparation, water, wastewater, electricity and entrance work. If an answer depends on reviewing your parcel, mark it as pending. A display-home tour cannot confirm that your property is ready.
Ask who handles each kind of service
Before choosing, ask to review the applicable warranty information. TDHCA’s buyer guidance describes manufacturer, retailer and appliance warranties; the coverage should be read rather than assumed. HUD likewise recommends understanding who offers coverage, who performs service and what is excluded.
Ask for the first contact for a home issue, an appliance issue and installation-related concerns. Keep that information with the proposed home’s feature list. If someone discusses a change to a feature you toured, ask whether it changes the written specifications or applicable coverage.
Leave with a short list of answers still needed
Before heading home, read back your notes with the salesperson. Identify the features confirmed for your proposed home, the property questions still open and who will follow up. Keep unresolved items visible instead of filling in the blanks from memory.
If two homes are still in the running, return to the one feature that separates them for you and look at it again. Ask for the same level of detail on both. That gives you a clearer reason to choose than remembering which room looked best in a photo.
Call MHC Von Ormy at (210) 623-3356 to confirm hours and which homes can be viewed. Visit us at 13930 Interstate 35 Access Rd, Von Ormy, TX 78073. Bring the model names you want to discuss and tell us where you plan to place your home.